Public sector job satisfaction is an important topic, but studies on the job satisfaction
of Myanmar public employees are limited. What is the general level of public sector
job satisfaction, what factors affect public employees' job satisfaction, and how are
they satisfied with their jobs are unclear. To address these questions, this study
adopted an exploratory sequential mixed method approach and found out job
satisfaction factors. In the qualitative phase, data were collected through face-to-face
interviews with 226 public employees, then quantitative data were gathered by
assessing self-administered survey data (N = 1,225). The qualitative data collected
from the interviews were analyzed by NVivo 12. Multiple regression analysis using
STATA version 15 was conducted to analyze the survey data. Applying Herzberg's
two-factor theory, the study found that both motivators and hygiene factors
influenced public employees' job satisfaction and dissatisfaction. In particular,
interpersonal relationships, family orientation, work itself, public service motivation,
supervision technical, religiosity, salary, and job security all were found to have an
effect on job satisfaction in both qualitative and quantitative findings. Job
dissatisfaction factors found in both the qualitative and quantitative findings were
work itself, recognition, possibility of growth, and supervision technical. More
specifically, public service motivation and religiosity contribute to job satisfaction,
and family orientation’s negative effect is statistically significant. This study shed the
light on the importance of cultural and religious values while studying job
satisfaction.
ASSESSING DETERMINANTS OF GOVERNMENT EMPLOYEES' JOB SATISFACTION IN MYANMAR
1B7D10
(1.58MB)
