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  1. Economics & Management Series

Bad Performance-Low Trust Link and Local Government: A Quasi-Experimental Study

https://iuj.repo.nii.ac.jp/records/935
https://iuj.repo.nii.ac.jp/records/935
62013c05-b304-4152-b8c6-4d2f6d82de53
名前 / ファイル ライセンス アクション
EMS_2019_03.pdf EMS_2019_03 (531.4 kB)
Item type 紀要論文 / Departmental Bulletin Paper(1)
公開日 2019-03-07
タイトル
タイトル Bad Performance-Low Trust Link and Local Government: A Quasi-Experimental Study
タイトル
タイトル Bad Performance-Low Trust Link and Local Government: A Quasi-Experimental Study
言語 en
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言語 eng
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資源タイプ識別子 http://purl.org/coar/resource_type/c_6501
資源タイプ departmental bulletin paper
著者 篠原, 舟吾

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WEKO 996

篠原, 舟吾

ja-Kana シノハラ, シュウゴ

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Shinohara, Shugo

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WEKO 997

en Shinohara, Shugo

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内容記述タイプ Abstract
内容記述 Trust is easier to destroy than to create. While psychology literature has empirically supported this asymmetry principle, public administrators have largely assumed that the causal mechanisms of citizen trust in government with bad performance are symmetrical to those with good performance. The asymmetry principle implies that low trust is more likely to appear as a result of bad performance. To examine this bad performance-low trust link, this study conducts a quasi-experiment that contrasts a Japanese town in fiscal crisis to a control village not in fiscal crisis. Using a difference-in-differences analysis with a retrospective pretest, it finds that satisfaction with overall service quality was unaffected by tax increases and service cuts during the fiscal crisis, while the perceived appropriateness of process significantly declined. It also finds the positive associations of trust with civic engagement. The study first sheds light on distinctive features of the bad performance-low trust link.
書誌情報 Economics & Management Series
en : Economics & Management Series

発行日 2019-03
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